Contact & Support

First, check your spam or junk folder — automated emails sometimes end up there. If it's not there, email us at support@vital-mand.eu with your order number (from your payment receipt) and we'll re-send the link within a few hours.

Yes, absolutely. Download links are valid for 30 days from the date of purchase. If yours has expired, just email us and we'll send you a fresh link at no cost.

We offer a 30-day satisfaction guarantee. If you're not happy with the product, email us within 30 days of your purchase with your order number and we will review your refund request. Refunds are normally processed within 3 business days.

Vital Mand is a PDF file. You can read it on any device — phone, tablet, or computer — using any PDF viewer (Adobe Acrobat, Apple Books, Google Drive, etc.). No special software required.

This can occasionally happen when a bank authorises a charge but the payment confirmation doesn't return correctly. Email us with your name, email address used at checkout, and the approximate time of the transaction, and we'll investigate. If a charge was made without a successful order, you will receive a full refund.

Vital Mand is an educational resource based on published research and referenced sources. It is not medical advice. Always consult a qualified doctor before making changes to your health routine. See our full health disclaimer in the Terms of Service.